terms & conditions

Orders

When you place an order on this website it will be deemed that you have read, understood and agreed to these terms & conditions.

When you place an order, your name, email address, credit/debit card, phone and address details are required. This information is needed in order to process your order. Your contact number would only be used if there was a problem with your order.

Please note we will not be able to meet any obligations as a result of the following:

    • If we are unable to authorise your payment
    • If it is identified that there is a product description or pricing error
    • If delivery methods are temporarily unavailble due to exceptional conditions beyond our control including hazardous weather and accidents.

Should there be an issue with your order we will contact you either by phone or email. Please ensure that you check all items on receipt. As faulty or damaged items must be reported within 5 working days of receiving the parcel.

We reserve the right to reject any offer of purchase by you at any point. Please note that whilst we will make every effort and reasonable care to keep your order details and payment secure, we cannot be responsible for any loss you may suffer if a third party procures unauthorised access to any information that you supply when accessing or ordering from Lexi Loves Handmade website.

When placing an order you will be added to our email list. However should you wish to not receive mailings, please email info@lexiloveshandmade.com and we will remove you from the mailing list.

Product Pricing & Descriptions

We undertake all reasonable care to ensure that all the details, prices and descriptions of products on this website are accurate at the time they are entered onto the system. Whilst we endeavour to keep the website as up-to-date and accurate as is possible, there may be very rare occasions when the information on the website at a certain time may not reflect the position exactly at the point an order is placed. We do not give any warranty as to the accuracy or completeness of the information and cannot be responsible for any errors or omissions or for the results arising from the use of such information.

Please note that as computer, mobile phone and tablet screens vary in nature and resolution, we cannot guarantee that your screen’s representation of any colour will be completely accurate.

Promotions

Please note that only one promotional offer can be used at any one time. Any promotion codes are not valid in sale periods or on clearance items that have already been discounted. No offers can be redeemed retrospectively and cannot be exchanged for cash. All products are subject to availability and offers may be withdrawn at any time.

Territory & Law

The use of this website and these Terms and Conditions are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms and Conditions have been designed for use within the United Kingdom and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations.

Accordingly, any products or promotions not permitted under your local law are not offered to you.